FAQ
Delivery Time, Terms of payment & other information
What are the shipping costs?
For Quebec, shipping costs are $ 12.99, regardless of your order for all purchases made via our website.
For the rest of the Canada, the price will vary according to your location and the weight of your parcel.
Do you accept to sell to Europe and to the United States?
Yes, we can find ship to you via UPS.
What is the delivery time?
For stock products (glow bracelets, glow necklaces, light sticks, connectors, blank admission wristbands) in Quebec, delivery times vary from 2-4 days depending on your location.
For the rest of Canada delivery times vary between 3 and 8 days. We can deliver faster (additional charges apply).
For promotional items, it should be between 2 and 4 weeks for delivery, depending on the product, and depending on your location in Canada.
Which methods of payment do you accept?
We accept: Credit Cards Visa, MasterCard and American Express through our site.
Check (government agencies only)
Cash on delivery (COD costs extra $6.50)
What are the characteristics of your glow products (except electronics)?
- Duration 8 hours or more
- Can be used in rain or under water
- To retain 2 years
- Non toxic
Do you have special prices for a large order?
Yes, please contact us for more information.
